Simple layout in the administrative panel that allows for easy setup and configuration for new users. Also great mobile solutions for when employees are out of the office. and service is pretty much everywhere except for employees outside of the US. The few times that I actually do need to call customer service, they are always happy to help and never give up on finding a solution. Very easy to work with. Keep doing what you’re doing, Nextiva!
Nextiva is a great company to partner…
Nextiva is a great company to partner with. One of our corporate values is to “Work with the Best” and we’ve found that in Nextiva. Truly a company that I’m happy to partner with. Looking forward to the future with Nextiva.
I recently changed from RingCentral…
I recently changed from RingCentral to Netiva for several reasons, one of which was to make things SIMPLER. I can’t say thing actually did get ay simpler – even time I called in, it actually seemed to get more complicated and time-consuming to setup according to their many-layered protocols — but in the end I think it will be excellent.
So far using Nextiva, it has been remarkable. It’s everything, and more than I previously imagined. The use of an auto-attendant for when we are in meetings is a blessing, and the voicemail to email is another great feature. After listening to our voicemails, I forward them to the right department with notes of what actions need to be done. This small step eliminates confusion between departments, and puts everyone on the same page.
If one is looking into a VoIP Provider, I highly suggest you look a deep look at Nextiva
We have Nextiva with 6 Polycom…
We have Nextiva with 6 Polycom VVX401 phones for several months now. We are extremely happy. We originally switched from our extinct landline system with no options (7 lines) to another VOIP provider. That service was a total fail. We then nervously tried Nextiva. To our delight, it works well and tech support has been awesome. They answer the phone AND provide prompt solutions. We will continue to add more lines from Nextiva as we grow our business.
I am a new customer to Nextiva…
I am a new customer to Nextiva. While there were some small technical issues in setting up business account , the Nextiva team were always professional, courteous, and available to assist. As a business owner, customer service is the number one reason I choose a business partnership. Nextiva has met the standard for me, and the price is right to boot!
If your business is in the search for nothing but the best, then Nextiva should be the first option you consider. Originally founded by CEO Tomas Gorny in 2006, Nextiva has yet to slow down with year after year of innovation. By 2008, Nextiva was up and running with early customers, and by 2017 they now provide service to over 100,000 customers worldwide. Nextiva’s unique cloud solutions allow any size company to establish the most capable and robust communication system possible – from the starting small to midsize business, up to airlines that routinely make international flights, and even Japanese-based automobile manufacturers.
With a reputation for one of the top companies to work for, Nextiva offers a warm and positive atmosphere that even extends to their client base. Nextiva has won multiple awards for their outstanding U.S. based, in house customer service, with both friendly helpful agents, and minimal downtime for users when it matters most. Innovation is also something Nextiva is highly regarded for, as the provider is constantly changing the landscape and introducing revolutionary solutions and products. Their next generation call center platform, NextOS and data analytic solutions put Nextiva in a class of their own.
Available Plans and Pricing
Office Pro – $19.95/mo
- Cloud PBX
- Free Number Porting
- Advanced Call Management
- Unlimited Calling
- Free Local Number
- Free Toll Free Number
- Voicemail to Email
- Unlimited Virtual Faxing
- Shared Call Appearance
- HD Music on Hold
- Voicemail to Text*
- Barge In
Office Pro Plus – $22.95
- All Office Pro features, plus:
- Professionally Recorded Greeting (1)
- Call Me Now
- Conference Bridge
- Nextiva Mobile App
- Team Presence
Office Enterprise – $29.95
- All Office Pro Plus features, plus
- Professionally Recorded Greeting (3)
- Call Recording
- Nextiva Anywhere
Other Features From Nextiva Include:
- Unlimited Calling and Faxing
- Unlimited Long Distance
- 100% US-Based Customer Support
- Multi-Tiered Auto Attendants
- Call Forwarding, Waiting, ID
- HD Voice
- No Setup or Activation Fees
- Push to Talk
- Group Paging
- User-Friendly Web Interface
- Dial by Name Directory
- Setup Wizard
- Voicemail to Email
- Presence on Multiple Devices
- Shared Line Appearance
- Unlimited Hunt Groups
- Call Parking
Other Services From Nextiva Include:
- Call Center
- PBX SIP Trunking
- Nextiva Connect
- Nextiva vFax
- Nextiva Drive
Editor’s Bottom Line:
It should come as almost no surprise to hear that Nextiva frequently ranks top amongst user reviews of service providers. Nextiva offers some of the most compelling services and solutions at some of the best price points for the industry, all while maintaining a robust, carrier grade network with redundant data centers scattered around the country. Any business that requires an absolute complete package, but also might require some assistance in developing the best solution for their unique situation will enjoy the level of service that Nextiva provides. Nextiva doesn’t just sell a phone system, they sell an entire experience and support network along with it.
Nextiva’s most popular plan is easily their Office Pro Plus cloud calling solution. With unlimited calling included, among some of high level Enterprise features at an affordable price point, Nextiva’s Office Pro Plus plan represents just how capable the provider’s entire product stack truly is. If your business requires a simple, inexpensive solution then the basic Office Pro will supply the necessary features, others you didn’t expect to have at such a low price point, and you won’t be breaking the bank at all. The entire deal is sweetened when you remember Nextiva’s award winning service and support.
Beyond just communications, Nextiva has continued to innovate and expand their offerings wherever the Nextiva touch is necessary. If your business also requires contact center functions to handle incoming phone calls, Nextiva’s NextOS can help your business manage all systems under one unique, proprietary management portal – in fact NextOS can even be considered an entire operating system for your communications setup, and with Nextiva driving everything, the entire experience is seamless, simple and quick.
Nextiva does also offer PBX SIP trunking for any business that wants to take advantage of legacy solutions, or even Nextiva Drive for cloud storage and Nextiva vFax for all internet faxing. At the end of the day, Nextiva is one of the most well rounded Unified Communication providers on the market – the combination of a diversified solution portfolio, unmatched service and support, and a robust network are a key recipe for Nextiva’s success, and your business’ success.