Mango Voice

Mango Voice has been a phenomenal company to work with. Not only is their service incredibly easy to use but their online system lets me customize greetings, check recordings, view reports and quickly forward calls to cell phones and much more. My internet has caused 1 or 2 disruptions(nature of using any VoIP solution) but Mango Voice has been solid. Another feature that makes a big difference for me and my team is their mobile app. I can make and receive calls remotely as well as text from my computer. I couldn't be happier with their service!

Absolutely great company full of positive and well trained individuals. You can tell their main focus in this company is to make sure every customer is satisfied and they make each customer feel like they are the most important person to be working with. The quality of their service is exceptional. Highly recommend.

It is impossible to get ahold of anyone at this company. We have had their services for a couple of years and have had terrible customer support and a system that is less than adequate. No reliability and no support...we have been trying to get a phone response AND an e-mail response for the last 2 days with no responses back. We are attempting to leave the company but they are holding our numbers hostage and not responding to our inquiries. Stay far away from Mango!

So we are Mango phone system users. We adopted this system because my business relies on PHONE service to interact with the public. It is our lifeblood. We cannot run without phones.

So today, and yesterday, all day, the service will intermittently go out. No explanation. So I directed staff to call support. Not ONCE, but TWICE she was hung up on. No answer at support. So I called. Waited on hold for support on my cell for 15 minutes, before the phone line went dead. And my office is still without service, an hour or more later.

STAY AWAY FROM THIS COMPANY. We will be replacing mango with a system that is reliable just as soon as we can. Probably next month.

Recently our business found ourselves in a nightmare situation where our office was destroyed overnight when a drunk driver crashed into our office. Our local phone company could not get our service transferred for weeks which was unacceptable as it was the beginning of tax season and we are a tax firm. Where they failed Mango came to the rescue! We relocated to a new space and updated our phones to a Mango VOIP system and were able to get up and running in a few days instead of weeks. The phone system is far superior to a what we had before and the customer service has been outstanding since day one! I really cannot say enough about this company and the team over at Mango. If you are thinking of upgrading your old phone systems to a VOIP, Mango is the way to go. Thank you so much for playing a huge part in getting our business back up and running!

We have been trying to get a hold of these people since Saturday, Today is Monday 3rd as our home warranty only works with them in this area. they dont answer the phone. Did I mention we live in Houston... Way to leave your customers hanging with terrible customer service. We probably wont hear from them till Wednesday...

I have been a very active customer of Mango Voice for quite a while now. I have used most, if not all, of the other providers and I can honestly say that Mango Voice does it best. They have designed a really cool switchboard where you can make your phone system YOUR system.

When I learned about Mango Voice, I was just getting started with staffing and a new business model. Being in the insurance industry requires constant communication with clients, home office and mortgage companies. Having a flawless system that can be personalized and tailored has been a true neccessisity for my business. Mango not only has the best product, but the service techs have been outstanding in setting up our systems and updating as we've grown. Additionally, the pricing for the value of what we have can't be found with any other provider.

Mango gets an A++ with us!!

Our company switched our telephone service to Mango Voice in June of 2015. We have enjoyed an 80% savings on our bill (yes, you read that right - 80% savings$$$), but equally important is the quality and value of the services we have received. As a small business we were never able to afford the bells and whistles of high-end PBX systems. Now we have auto attendant, on hold music, voicemail to email, call waiting, and an app that allows us to return customer calls on the go from our cell phones with all the features we would have sitting at our desk!

Mango Voice gave us a phone solution with all the features we could have dreamed of at a highly competitive and affordable price!

We have been very pleased with MangoVoice. Their product and customer service have been excellent. I have recommended them to several of my clients.