My company used two different voip systems before we settled with Jivetel. Jivetel has excellent features and quality. Overall, I'm most impressed with their level of customer services. They are very accommodating and pleasant to work with. I highly recommend Jivetel to anyone who cares about having a pleasant experience and wants to be treated well. I wish I had started off with them originally.
Jivetel offers both residential and business telephony services. Under residential offerings users are able to select either US or World plans, which include unlimited calling to the US/Canada and US/Canada and 40+ countries respectively. Aside from service offerings the provider also offers equipment and hardware including headsets and accessories, IP phones, routers, VoIP Analog Adapters, and Wireless VoIP. In terms of residential support users are privy to FAQs, Tutorials, Installations, Billing, and Remote Access. Additionally, the provider offers International rates and pricing as well. Separate from residential offerings, Jivetel offer business services—i.e. Hosted PBX. With the provider’s Hosted PBX, users are fit with scalability, disaster recovery, the host of standard features, and increased functionality. As with residential service, users are allotted the same customer support services and resources—i.e. email, phone, and portal support as well as documentation.
Jivetel Pricing and Features:
- Call Control
- Call Queues
- Call Recording
- Conferences
- Dial By Name
- Extensions
- Fax
- Feature Codes
- Feature Prefixes
- Hot Desking
- Hunt Groups
- IVR Menus
- Mailboxes
- Numbers
- Page Groups
- Pickup Groups
- Presence
- Remote Access
- SMS
- Software and Applications
- Time Routes
- Web Users
Advantages
- Customized Setup
- Remote Integration
- Auto Update
- Support
- Business Continuity/Disaster Recovery
- Geographic Freedom
- Enhanced Productivity
*Contact Jivetel for pricing*