Provider
|
Features
|
Reviews
|
More Details
|
---|---|---|---|
Nextiva |
|
3177 Reviews | |
Zoom |
|
99 Reviews | |
RingCentral |
|
555 Reviews | |
Vonage Business |
| 262 Reviews | |
8x8 Inc. |
|
729 Reviews | |
Microsoft Teams |
| 15 Reviews | |
Webex |
| 13 Reviews | |
Dialpad |
| 264 Reviews | |
GoTo Connect |
| 155 Reviews |
- Secure solution that can be deployed and scaled up or down in minutes
- Team members can work from anywhere on any desktop or mobile device
- Integrates voice, video, team messaging, and a host of business apps
- RingCentral RingEx Offers Flexibility and Scalability To Improve Collaboration
Though compliance and security may vary according to provider, high-quality UCaaS systems will have:
- HIPAA compliance
- PCI compliance
- GDPR compliance
- TLS and SRTP secure
- Two-factor authentication
- Third-party security testing
- Encrypted
- Tier III data centers with SOC 2 certification
VoIP (Voice over Internet Protocol) refers primarily to voice calling and audio conferencing. Though VoIP software is a part of UCaaS, not all VoIP phone systems will offer unified communications.
In most cases, yes, and you’ll likely sign a contract for a minimum of one year up to three years with the provider you select. That being said, an SLA is a good thing. It allows you to have written documentation of guaranteed uptimes, functionalities the tool must be able to complete, and other specifications.
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